Overview
At PRIMESET LIMITED, we strive to provide excellent service and customer satisfaction.
Important Notice
PRIMESET LIMITED is a registered service provider offering independent technical support and account assistance.
Our Payment Model
We operate on a "Cash on Delivery" model:
- You do not pay anything upfront when placing an order
- Payment is only required after consultation
- You pay only when satisfied with our assessment
- This protects you from paying for services that may not meet your needs
Consultation Services
- Initial consultation to assess your situation is provided before payment
- You will receive a clear explanation of what we can help with
- Payment is only requested if you decide to proceed
- If we determine we cannot assist, no payment is required
Subscription Services
- Before Service Delivery: Full refund if you cancel before we begin work
- Within 7 Days: Contact us to discuss concerns. We will work to resolve issues or provide partial refund
- After 7 Days: No refunds for current billing period; you may cancel future renewals
Non-Refundable Situations
- Services have been fully delivered as agreed
- You provided inaccurate or incomplete information
- Issue caused by third-party platforms beyond our control
- More than 30 days since service completion
How to Request a Refund
- Contact us via WhatsApp or email
- Provide your order details and reason for the request
- Our team will review and respond within 48 hours
- If approved, refunds processed within 7-14 business days
Contact
PRIMESET LIMITED
Pavlou Nirvana 4, Alpha Tower, 1st Floor, Office 13
Limassol 3021, Cyprus
Email: support@theprimesetltd.com
Phone: +1 (833) 664-8230